Bilingual Customer Service Representative Job at V3 Electric, Rancho Cordova, CA

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Job Description

We The Company:

At V3, we have a young, hungry spirit to work hard and do what is right. We are disrupting the energy industry, and that is our driving purpose. We believe in freedom of choice. Americans should be able to choose where and how we buy our energy, the same way we choose to buy everything else. Without the driving force of competition, utility providers have become slow, overpriced monopolies. Introducing competition to the energy energy market will bring innovation, a better customer experience, and lower prices. Join us in revolutionizing the energy industry and take back the power of choice with solar power. This is the future of energy.

Brief Description:

We are looking for someone who has customer service experience along with time management and organization skills. You must be able to initiate and start tasks on your own and be able to manage yourself. Those who are able to multitask and prioritize responsibilities do best in this position. We offer a fun, challenging and rewarding work environment for our employees. This is a great opportunity for someone looking to start growing their career and is interested in growth. Our Customer Service Representatives are the main point of contact for our customers, and serve as the "face" of the company. All work is performed over the phone. You will update customers, resolve issues, and schedule appointments. This is an in office position at our corporate location in El Dorado Hills.

Responsibilities:

  • Communicating with customers throughout duration of project
  • Acknowledging and responding to customers
  • Responding promptly to customer's inquiries
  • Working well in a team environment but also individually
  • Keeping database up to date with all communication

Qualifications:

  • Bilingual in Spanish and English (Dealbreaker)
  • Communication skills
  • Comfortable speaking on the phone
  • Honest, hard-working, and energetic

Requirements:

  • Bilingual in Spanish and English (Dealbreaker)

Job Type: Full-time

Pay: From $18.50 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Work Location: One location

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