Job Summary

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 750+ FTE staff are adaptive problem solvers and passionate about enriching people’s lives. If you are mission-driven, dedicated to superior service and support, can diligently work independently and in a collaborative environment, join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package.

Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.

Under the direction of the Permanent Supportive Housing (PSH) Matching Supervisor and in integral partnership with other members of the Systems Division and the Systems Components Division, the Coordinator, CES Matching (Coordinator) facilitates the integration, coordination, and matching of housing resources into the Coordinated Entry System (CES) for all populations across Los Angeles County. The Coordinator provides training and technical assistance to CES Matchers and housing providers to support the implementation, improvement, and ongoing management of matching resources through CES. The Coordinator represents LAHSA and its role as the homeless system administrator for Los Angeles County.

Essential Job Functions

• Provide systemwide leadership for integration of housing resources into the Coordinated Entry System, with the goal of codifying the system. This primarily includes permanent supportive housing but may include other permanent and interim housing types such as rapid re-housing and transitional housing.
• Ensure that CES Matchers follow all LAHSA issued matching guidance and use all required LAHSA tools and technology for matching resources in CES.
• Ensure housing resource providers use follow all LAHSA issued matching guidance and use all required LAHSA tools and technology to enter resources into CES.
• Support the creation of centralized training materials on housing resources for CES Matchers and housing resource providers.
• Lead in the creation of technical assistance plans for CES SPA Matchers and housing resource providers to improve system efficiencies, as necessary.
• Act as a liaison between LAHSA and Housing Authorities, housing developers/providers, and City/County partners to facilitate the appropriate and timely matching of permanent housing resources.
• Run report to track and analyze data to ensure the appropriate and timely utilization of all housing vacancies through CES. Recommend and lead system improvements as needed.
• Support inventory tracking to ensure CES is utilized to fill all permanent supportive housing vacancies.
• Foster collaboration and coordination with team members, across LAHSA Units, Divisions, and Departments, and among relevant external stakeholder groups.
• Support for all elements of the Coordinated Entry System, as directed by supervisor.
• Other duties as assigned.

Knowledge, Skills & Abilities

• Knowledge of housing resources, subsidies, CES requirements, and local and federal programs.
• Knowledge of complex, public systems of care for homeless populations, including mainstream resources.
• Experience with systems change including policy development and implementation a plus.
• Ability to establish effective relationships and work cooperatively with individuals, groups and organizations diverse in mission, composition, function, capacity and geographic location.
• Ability to effectively facilitate productive discussion among diverse stakeholder groups.
• Ability to quickly grasp concepts and apply them to solve complex social problems.
• Ability to articulate and strategically pursue new ideas to improve homeless systems.
• Ability to think critically and pay attention to detail.
• Strong written, verbal and presentation communication skills. Ability to communicate and present clearly and simply.
• Strong time management skills and the ability to prioritize deliverable. Responsive to deadlines. Ability to adapt rapidly in response to changing information or needs.
• Demonstrated organizational skills and proven ability to work independently and manage multiple projects and priorities within a multi?disciplinary team environment.
• Sets a high standard for personal and team performance with a focus on results.
• The successful candidate will be collaborative and a problem solver. Her/his work will be driven by strategic thinking and executed with creativity and efficiency. She/he will demonstrate patience and a commitment to treating others with respect.

Training & Experience

• Proven professional experience and educational background.
  

Schedule

• The Executive Director or designee may change the schedule of positions between remote, hybrid and onsite, as necessary to accomplish LAHSA business.
  

A ppointments are typically made between the minimum and the midpoint of the range, depending on factors such as experience, education, skills relevant to the role, and internal equity.

Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at (213) 683-3333; or via email at humanresources@lahsa.o rg .

Medical Insurance
LAHSA pays a portion of the premiums for medical for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Medical plans are administered through ADP Total Source. The following are enrollment options:

Medical
HMO/PPO: Kaiser Permanente, Aetna

Dental Insurance
LAHSA pays a portion of the premiums for selected dental benefits for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Dental plans are administered through ADP Total Source. The following are enrollment options:

Dental
HMO/PPO: Guardian Dental

VSP Vision Plan
LAHSA offers this voluntary comprehensive vision plan to all full-time employees through ADP TotalSource. It includes yearly comprehensive exams, lenses, frames and contact lenses. All premiums are pre-taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

AFLAC Supplemental Insurance
LAHSA offers this voluntary supplemental insurance to all full-time employees. Plan options include personal accident, personal cancer indemnity, personal short-term disability, and personal life insurance plans. Most premiums are pre taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

ADP Flexible Spending Accounts
LAHSA offers employees this voluntary flexible spending account plan through ADP TotalSource. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Life Insurance
LAHSA pays 100% of the premium for $50,000 basic life insurance coverage through ADP.

Voluntary Group Life Insurance
LAHSA offers employees this voluntary group life insurance through Lincoln Financial. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Long Term Disability
LAHSA pays 100% of the premium for long term disability coverage through ADP.

Pension Plan
LAHSA provides a 401A pension plan through Lincoln Financial. After 6 months of employment, employees are eligible for contributions of 5% of the employee’s salary with a qualification date of 500 hours or 6 months after the date of hire.

Deferred Compensation Plan
LAHSA provides a 457 Deferred Compensation plan through Lincoln Financial. Employees may elect to defer up to IRS maximum limit per year of their earned salary for income tax purposes.

Time Off Administrative Leave
Executive Director, chiefs, and directors receive five (5) days of admin leave each calendar year in addition to the time-off below.

Vacation
Vacation is earned according to each month of service commencing with the employee’s initial date of hire.

• Less than five (5) years of employment, eighty (80) hours per year.
• Five (5) to ten (10) years of employment, one hundred twenty (120) hours per year.
• More than ten (10) years of employment, the one hundred twenty (120) hour total shall be supplemented by one (1) workday of paid leave for each twelve (12) months greater than one hundred twenty (120) months of employment. This vacation accrual is capped at twenty (20) workdays per year

Maximum accrual of vacation leave is 200 hours.

Sick Leave
Full-time employees accrue sick leave at a rate of 12 days per year. Maximum accrual of sick leave is 160 hours.

Paid Holidays
All employees receive the following observed company holidays off:


In addition to the above holidays, full-time regular employees who have completed their 1-year introductory period are entitled to two (2) “Floating Holidays” during the calendar year.


Updated 08/01/2022