Description

DSHS has modernized our business approach and has created a seamless Human Resource service model that aligns with customers' expectations and needs. What's missing in this model is you: The experienced subject matter expert in the HR profession. Join a team that is enthusiastic and committed to building trust with our customers and the citizens of Washington State.

The Human Resources Division, within DSHS's Office of the Secretary, is expanding our team. This Human Resource Operations Manager vacancy is available statewide, and a hybrid telework schedule is available for this Seattle, Olympia, Tacoma, or Spokane-based role.

As an HR Operations Manager, you will interact with and manage a 9-person team of Senior HR Business Managers that deliver transactional and consultative HR services to over 17,000 employees and over 2,200 supervisors.

Your HR team works a hybrid and in-person service, who partner with DSHS business units to ensure optimum services are provided to vulnerable clients. Your role is to help your employees succeed in this area by showing respect to both the employee and the procedures that mitigate risk to DSHS.

Some of what you will do

• Engage, mentor, and manage a team of HR professionals in the delivery of exceptional and valued HR services within one of eight DSHS administrations
• Provide consultation and interactive training to appointing authorities, senior managers, and front-line supervisors on HR issues, including topics such as appointments, classification, compensation, benefits, hiring, reasonable accommodations, layoff/reversion processes, protected leaves, labor relations and compliance with state and federal employment laws
• Analyze and report on trends for a variety of HR topics to key administration leadership
• Advocate the values of equity, diversity, access, and inclusion through action and accountability in policy & procedural implementation

Fast forward 6 months: You are working closely with your team, customers, and other HR partners to understand their business and work processes. While shadowing others, you are beginning to enhance business unit performance and create value for our customers and organizational effectiveness. Your next step will be consultations and offering solutions that require independent decision-making.

Who should apply

• Professionals with a Bachelors degree* involving major study in human resource management, business, public administration, social or organizational behavioral sciences, or related field
• And 5 years of professional human resource administration experience defined by working full-time as an HR professional performing human resource functions
• Emotional Intelligence, as evidenced by a track record of success in building collaborative customer relationships and partnerships
• Effective & flexible communication with people at all levels of an organization
• A problem-solver who understands the importance of data and metrics but also thinks creatively and is flexible with their ideas
• Knowledge of HR Management best practices; Experienced in interpreting WACs, CBAs, and employment laws related to complex HR issues used to make critical decisions in mitigating risk for managers
• Supervisory experience is preferred, as is the use of MS Office and remote communication tools

• A master's degree may be substituted for 2 years of experience. Additional equivalent experience may substitute year for year for the degree

See why people like you chose careers with DSHS.
This job is classified as a WMS2. This advertisement has been reopened to allow additional qualified people to apply. If you have already applied for this job, you do not need to apply again-your status remains unchanged. The hiring manager may review application materials and make a hiring decision at any point of this advertising process. Applications will be reviewed on an on-going basis. It is in your best interest to apply as soon as possible.
Interested? Please list 3 professional references’ contact information on your application and include your current resume and a cover letter explaining how your knowledge, skills, and abilities qualify you for this HR leadership role.

Questions? Email bastrjl@dshs.wa.gov or phone Jenny at 360-725-5848, reference 02781. To learn more about DSHS, go to www.dshs.wa.gov.

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Employees of the Department of Social and Health Services (DSHS) are required to be fully vaccinated against COVID-19 as a condition of employment. Any offer of employment is contingent upon verification of your vaccine status. Please note medical or religious accommodation may be available once an offer of employment is made.

#WeAreHiring #InclusionWorks

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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